Estructuras que rodean al “usuario” en el compromiso con los usuarios: Compromisos de diseño contra la violencia de género
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La participación comprometida de los usuarios es un proceso social dinámico que se ve influido por quiénes participan y cómo lo hacen. Aquí sostenemos que los diseñadores deben tener en cuenta las condiciones estructurales de la vida de los usuarios, ya que estas pueden tener implicaciones relacionadas con la seguridad, la responsabilidad y la política. Para comprender mejor estas consideraciones, revisamos el estado del arte en el ámbito de la configuración y la participación de los usuarios desde el punto de vista estructural de la violencia de género. Proponemos tres dimensiones que podrían ayudar a los diseñadores a profundizar su compromiso en este ámbito, a saber: la construcción del usuario, el compromiso con el contexto y el posicionamiento de los diseñadores. Combinamos estas dimensiones para generar un marco con el cual revisar y comparar, a modo de ejemplos, ciertos resultados de diseño para la prevención de la violencia de género. Este artículo sugiere reflexiones y preguntas que los diseñadores deben tener en cuenta para pensar de forma más estructural sobre el diseño y la violencia de género, así como sobre otros contextos en los que intervienen personas en situación de vulnerabilidad.
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